Like a liquid, knowledge flows through all processes, interactions and transactions. A business that achieves continuity amongst its knowledge assets, will gain a distinct competitive advantage in the marketplace. Knowledge is an organization's most valuable asset, and an effective strategy must be in place to leverage its full potential.
Pools of Knowledge
A knowledge continuity strategy builds a conduit between the two pools of knowledge in an organization; Human Assets and Intellectual Assets. In simple terms, anyone who comes in contact with the organization is a potential source of knowledge.
As with Human Assets, any content that organization comes in contact with is a potential source of knowledge.