Like a liquid, knowledge flows through all processes, interactions and transactions. A business that achieves continuity amongst its knowledge assets, will gain a distinct competitive advantage in the marketplace. Knowledge is an organization's most valuable asset, and an effective strategy must be in place to leverage its full potential.
Pools of Knowledge
A knowledge continuity strategy builds a conduit between the two pools of knowledge in an organization; Human Assets and Intellectual Assets. In simple terms, anyone who comes in contact with the organization is a potential source of knowledge.
Human Assets are people
- • Skilled Employees
- • Customers
- • Consumers & Clients
- • Vendors & Consultants
Intellectual Assets are tangible content such as...
- • Product Documentation
- • Best Practices
- • Patents / Copyrights
- • Training Materials
- • Project Documents
- • External Information
If you think about all of the activity within an organization, how much would come to a stop if a few key employees were suddenly removed from the workforce?
When you think about providing products and services to your customers, does your organization have a strategy in place to ensure that it will have adequate numbers of skilled employees to meet the market demand?.....to stay competitive?.....to stay in business?
These are a few examples of how knowledge, your most valuable asset, can leak out of your organization. Without careful planning and having the mechanisms in place to capture and leverage your assets, your organization may find itself on a never ending cycle of reinventing knowledge it once had.
The Liquid Knowledge Group partners with organizations to design and implement knowledge transfer solutions that:
- • Leverage human and intellectual assets to enable optimum organizational performance
- • Slow organizational knowledge loss
- • Maximize knowledge transfer between human and intellectual assets
- • Transfer knowledge to our client so that they can continuously improve their knowledge assets